In the event when seller doesn’t deliver the goods within his guaranteed time period (always specified by seller), you are eligible to request a refund.

You can request a refund by contacting us over livechat support, email or tickets.

We will review all refund requests within 48 hours and let you know about the outcome. The time when you receive a refund may differ depending on the method you used to pay, usually the fastest refunds are issued for Paypal transactions, for the card payments it might take up to 30 days to appear on your card/bank account balance.